Frequently Asked Questions (F.A.Q.)
Q: Is overnight shipping, or other type of delivery available?
A: No, only the United States Postal Service Priority Mail service is available. This streamlines the process at our end, which yields a lower overall cost, and those savings are passed to you.
Q: Are there any coupons? Any sale events? Group Buys?
A: At VictoryHID we do not believe in jacking up prices and playing coupon games, or having occasional sale events, group buys, etc. Our prices are the same everyday, for everyone. No exceptions.
Q: Installed the kit, but light does not turn on, and seems dead. What do I do?
A: Simply reverse the polarity of the kit at the OEM connection.
Q: My low beam is sometimes off! What's wrong?
A: The HIDs ignite for about 5-6 seconds once you turn the key in the ignition. During ignition they use 6amps compared to their usual consumption of only 3.4amps. The starters on our bikes want a lot of current, so if you push the starter button within those 5 seconds, the additional draw is detected, and the kit abandons igniting in favor of the starter, and the light turns off. The solution is to allow 5-6 seconds between the moment you've turned the key in to the moment you've hit the starter. Priming the fuel pump already takes about 3 seconds, so you're half way there - give it 3 more seconds, and you'll be fine.
Q: What if I have more questions? Can I call someone?
A: Please use the contact page to drop me a message and I will answer your questions as soon as possible.